Authentication is a mobile process that requires the correct time to authenticate your device with Google Play and the download server. Most of us have our phones to synchronize date and time with the network automatically, but it is worth checking. All you need do is check that your OS is in the right time zone. Ideally, you should never have to touch permissions as they are set automatically.
Some security apps will mess around with these settings, but the Google Play Store can be sensitive to them. If you still have questions, keep reading. You will not be able to download an app if the internet connection is not working correctly. Whether you are connected to the Internet through Wi-Fi or using mobile data, the most fundamental step to ensuring that you can download the apps is to have a proper internet connection.
Pull down the notifications shade of your device and check if the Wi-Fi icon or the mobile data icon is lit up. If none of these icons is switched on, you must switch on the connection to ensure that your device has access to the internet. If you have downloaded apps before without any problems and this is the first time you encounter an issue with your Android device when downloading apps from Google Play , then restarting the device can be helpful.
With the help of a restart, you should fix this issue without getting into deep troubleshooting on your device. However, there is a chance that restarting the device may be a temporary fix. If you begin to encounter the problem too often and the restart begins to get annoying, you must try the other troubleshooting steps.
When you try to download an app from the Play Store, the Google servers will try to check for the time on your device. If the time is incorrect, it will not sync the servers with the device, which can cause a problem in downloading anything from the Play Store. If you are using a Wi-Fi network to download the apps, switch to mobile data and check if it works. The reason behind this is that specific Wi-Fi networks block port It is the port used by Google Play.
To switch the networks, pull down the notification shade of your device and tap on the Wi-Fi icon to switch it off. Now look for the Mobile data icon and switch it on. Once you have switched the internet access, restart your device and then go to Google Play to resume the app download. Check if the problem you were facing has been fixed.
Download manager facilitates the downloading of all the apps. You must ensure that it is On so that your apps can be downloaded successfully from the Play Store. To check if Download Manager is On or not, you should head into the Settings menu of your device and then go to the Apps or Application Manager.
Now you will notice tabs on the top of the screen. Swipe right or left to go to the tab that says All. Look for Download Manager under this section and tap on it to determine whether it is enabled or disabled. Those users who find it disabled, tap on the Enable option to Enable Download Manager and then download the apps again.
Read Also: How do I set up my Android phone? Next, scroll down the page until you see Cache. Finally, tap on the Clear Cache option and follow all of the prompts. You may need to uninstall or force close any app that the problem seems to keep coming back no matter how many times you reboot your apps or restart your phone. Tech news that matters to you, daily Privacy, security, the latest trends and the info you need to live your best digital life.
Email address Subscribe. Related Stories. Amazon 15 gag gifts and fun presents to make anyone on your list laugh. When the storage becomes excess then apps tend to get slower and get erroneous. Clearing Data of Play Store gives it a kick start to begin afresh. All downloaded apps are saved in the memory of your phone or any storage space that you have made available. The download will commence only if there is enough space for it.
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